Ember & Ivy Website Privacy Policy

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Effective Date: May 26, 2025

Ember & Ivy (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, https://emberandivy.net.  This Website Privacy Policy describes how we collect, use, and protect information you provide when you use our website.

We collect personal information you voluntarily provide through our website’s contact form, including:

• Your name 
• Email address
• Phone number
• Information provided in the free-form notes field

Important: Please do not include sensitive medical information in your message. For secure communications related to your care, please use our secure Simple Practice patient portal.

We use the information you provide to:

• Respond to your inquiries 
• Contact you about appointments or services
• Monitor counts of site visits to understand overall user volume

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our website includes a link to an external scheduling platform operated by SimplePractice, our electronic medical records (EMR) provider where you can request an appointment as a new or existing patient. Any information you provide through the SimplePractice portal is governed by that company's privacy policy and terms of use.

Please refer to the SimplePractice Privacy Policy and Terms of Service for more information.

Our website may use basic cookies to enhance functionality. These do not collect personal data. You can configure your browser to reject cookies or alert you when cookies are being used.

Google reCAPTCHA

We use Google reCAPTCHA to help protect our website from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. This information is used for security purposes and is subject to Google’s Privacy Policy and Terms of Service.

We take reasonable steps to protect the personal information submitted through this website. However, no method of internet transmission or electronic storage is completely secure. For this reason, we encourage users to submit health-related or sensitive information only through our secure SimplePractice patient portal. 

This Privacy Policy applies only to information collected through our website. For information about how we handle your protected health information (PHI) in our capacity as a healthcare provider, please review our Notice of Privacy Practices.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. 

If you have any questions about this policy or how we process your information, you may contact us at:

     Ember & Ivy

     admin@emberandivy.net

     (309) 323-0206